“Sometimes revenge is best served in literature. The poet Dante Alighieri, powerless against the forces that had exiled him from his native Florence, populated his vision of hell with proxies for his enemies. The resulting epic poem has become a masterwork in Italian literature. If only politics were so literate today!
“In that vein, here’s my own vision of Subscription Hell, reserved for those businesses that abuse the trust of their customers in increasingly despicable ways.
“Dante’s nine circles were: Limbo, lust, gluttony, greed, anger, heresy, violence, fraud, and treachery. My vision has similar circles, populated by businesses that have misled or disappointed their subscribers, whether through intention or accident.” — Anne Janzer, “Nine Circles of Subscription Hell,” on annejanzer.com (March 15, 2016)